instashop: Groceries & more

InstaShop Ltd

4.72star14,933 ratings

Food & DrinkGrocery delivery apps shelfNo in-app purchasesUpdated Aug 5, 2026

Biggest complaint · Support

33.1%

57 of 172 negatives · store typical 9.2%

Recent reviews negative

74%

its 10 shelf rivals run 64% · 233 reviews held

Counted from real App Store reviews · 2026-08-24 · nothing estimated or modelled

instashop: Groceries & more — App Store screenshot

Read those two together. Ratings are cumulative, reviews are recent — a 4.72star average beside 74% negative is the finding, not an error.

Ratings.

4.5out of 5

14,936 ratings · Apple’s own count, fetched daily

512,897

41,046

3340

2130

1523

3 decisions.

Investigate support first

extreme · 33.1% of this app’s 172 negative reviews, against 9.2% typical store-wide.

How it compares

this app: 33.1%; 57 of 172
its shelf: 22.9%; rivals only
store-wide: 9.2%; typical

Watch accuracy

elevated · 14.5% of this app’s 172 negative reviews, against 11.5% typical store-wide.

How it compares

this app: 14.5%; 25 of 172
its shelf: 13.6%; rivals only
store-wide: 11.5%; typical

Protect ads, login & auth, limits & caps, performance, ux, sync & data and billing

Ads, Login & auth, Limits & caps, Performance, UX, Sync & data, Billing all run well below the store’s typical rate.

n = 59. Too thin to act on — we recount weekly.

How it compares

Ads1.2% of 172 · shelf 1.8% · store 10.7%
Login & auth2.3% of 172 · shelf 11.8% · store 13.2%
Limits & caps0.6% of 172 · shelf 0.8% · store 2.8%
Performance5.8% of 172 · shelf 10.3% · store 16.9%
UX1.2% of 172 · shelf 1.1% · store 2.9%
Sync & data1.2% of 172 · shelf 1.1% · store 2.2%
Billing22.1% of 172 · shelf 47.6% · store 32.1%

The shelf in numbers

All 11 panel members · 2026-08-24 snapshot.

App	Ratings	Support
Uber Eats: Food & Groceries	10,673,672	34.4%
Postmates - Food Delivery	2,050,789	34.1%
instashop: Groceries & more	14,933	33.1%
Instacart Shopper: Earn money	1,620,677	29.1%
Gopuff - Grocery Delivery	258,196	26.6%
Drive and Shop with Shipt	228,293	23.9%
Shipt: Order Grocery Delivery	135,367	23.6%
Instacart: Groceries & Food	4,750,827	20.5%
DoorDash: Food, Grocery, More	22,990,513	16.9%
Spark Driver	291,001	15.2%
ALDI Grocery Pickup & Delivery	111,427	4.3%

The whole shelf, counted

Every complaint across grocery delivery apps, frequency-ranked from real App Store reviews — the gaps nobody on this shelf has fixed.

Read the grocery delivery apps report

How this is counted

Every number is arithmetic over the reviews we hold, re-counted weekly — nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the shelf figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares — never how to fix it, and never whether this app can win.