Investigate support firstextreme
36.6% here · 21% in its market · 7.8% store-wide.
instashop: Groceries & more
InstaShop Ltd
4.72star14,964 ratings
3 decisions.
Shares of this app’s 172 recent negative reviews.
Investigate accuracyhigh
3.5% here · 2.4% in its market · 1.5% store-wide.
Protect login & auth, UX, limits & caps, performance and billing
Login & auth, UX, Limits & caps, Performance, Billing all run well below the store’s typical rate.
n = 45. Too thin to act on. We recount weekly.
Read those two together. Ratings are cumulative, reviews are recent. A 4.72star average beside 74% negative is the finding, not an error.
Ratings.
14,974 ratings · Apple’s own count, fetched daily
5star12,927
4star1,048
3star339
2star131
1star529
The market in numbers
All 11 panel members · 2026-09-02 snapshot.
| App | Ratings | Support |
|---|---|---|
 instashop: Groceries & more | 14,964 | 36.6% |
 Uber Eats: Food & Groceries | 10,719,101 | 33% |
 Postmates - Food Delivery | 2,051,847 | 30.7% |
 Shipt: Order Grocery Delivery | 135,703 | 24.4% |
 Gopuff - Grocery Delivery | 259,622 | 23.1% |
 Instacart Shopper: Earn money | 1,628,535 | 22.2% |
 Instacart: Groceries & Food | 4,775,350 | 21.8% |
 Drive and Shop with Shipt | 228,922 | 16.5% |
 DoorDash: Food, Grocery, More | 23,105,955 | 15.6% |
 Spark Driver | 295,724 | 10.8% |
 ALDI Grocery Pickup & Delivery | 111,495 | 3.4% |
Counted from real App Store reviews · 2026-09-02
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.