App crashes, freezes, or fails to load.

“Cash App is honestly driving me insane right now and I’m beyond frustrated and upset. I was just trying to get a free Cash App card, something that should have been quick and simple, but instead the app keeps forcing me to add a credit card first and refuses to let me continue without one. It feels so unfair and ridiculous. I’ve deleted and redownloaded the app over and over again hoping it would …”Cash App

“As someone who builds apps for a living I am very disappointed in a financial app not having basic functionality when it comes to transferring money or updating information. The login experience was terrible stuck at the loading screen for almost 4 mins. Against my better judgement, when i tried moving money into the account, i could not even select the account i wanted to receive the funds. It’s …”Axos All-In-One Mobile Banking

“As someone who builds apps for a living I am very disappointed in a financial app not having basic functionality when it comes to transferring money or updating information. The login experience was terrible stuck at the loading screen for almost 4 mins. Against my better judgement, when i tried moving money into the account, i could not even select the account i wanted to receive the funds. It’s …”Axos All-In-One Mobile Banking

“I’ve had a very disappointing experience with customer support. The only way to get help is through the in-app chat, but the waiting time is extremely long. Sometimes it takes hours to get any response, and when someone finally replies, there is often no apology or acknowledgement of the delay. The tone of the responses also feels very unprofessional, almost like a casual conversation rather than …”Monzo Bank - Mobile Banking

“Devs….fix this immediately. This is a banking app. I think it’s ridiculous that you guys have the chat option hidden within the “report fraud” section and NOWHERE else in the app. It should not be that difficult for anyone dealing with a bank to have to search that hard to contact their bank. The “Help” button at the bottom right. Is merely just a FAQs section. The chat option should be fron…”Monzo Bank - Mobile Banking

“My bank account information hasn’t changed nor my direct deposit. It’s the same every 2 weeks. Yet every time it’s time to borrow from it again, (because of course it’s a cycle) I can’t. Every time I reach out they tell me it’s the system. Clearly something is wrong with the system, because I’ve never gone Through this much hassle before just to get the money back. No remorse or care for the bills…”Albert: Budgeting and Banking

“I have been a user of Current for the past 8 years and have loved using it. They are very responsive to support requests and have made saving money very possible. However, the most recent update has made it to where anyone below IOS 17 can not access the app. This means I can not manage my account anymore and can only spend it and receive deposits. Until now, ive have nothing but love for this app…”Current - Mobile Banking