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Banking apps.

Installs
434.1M

Across 11 of 13 apps we could match.

Cash App has 33% of them.

  • 13 apps
  • 9,133 reviews held
  • 6,270 negative
  • 0 of 13 apps charge

2 gaps.

Shares of this market’s 6,270 negative reviews.

Supporthigh

21.2% vs 7.8% typical store-wide.

Reviews · 3 of 1,328
  • Cash App1star· Sep 15, 2026

    Thieves — Steals money from me and then when I try to get it back they never answer me their cash app Support doesn't support nothing and never supported me with my troubles every time that I needed to talk to somebody it never worked the AI never worked Cash app robs me and does stupid stuff I hate using this app only reason why I use it is because I am forced and I have to otherwise don't use th

  • Venmo1star· Sep 14, 2026

    Terrible support — The system has once again stymied my ability to add money to my account for ZERO apparent reason. After fighting their AI bot with no pertinent information to provide me and their ridiculously long and over complicated phone tree, there is no option to actually speak to anyone. Finally, by mashing the 0 button over and over, it transferred me to an actual person… this company ha

  • Capital One Mobile1star· Sep 14, 2026

    poor credit service — Makes you pay in full, high interest rates & poor customer support. 2/10 credit company, only for the poor man.

Login & authelevated

11.1% vs 7.5% typical store-wide.

Reviews · 3 of 694
  • Venmo1star· Sep 14, 2026

    Just terrible service — To start the other day, I tried to make a payment that got declined 4 times I called them and they then ask for my info which is fine. I end up having to give them a picture of my drivers license to prove it with me, even though I answered the questions and have the two factor authentication still had to. Give it to them and then they tell me that they’ll go ahead and remov

  • Chase Mobile®: Bank & Invest1star· Sep 14, 2026

    App is great - updates not so much — The app is great but every time they do an update (which is frequent) you have to add your credentials back in and enable Face ID. They’re the ONLY financial app that does that it. Very annoying.

  • Capital One Mobile1star· Sep 14, 2026

    it act like the app not work well . each time i sign in it is not know who i am or my wife, we use — the same iPad to sign in her account or my account.

Also counted

ThemeOf 6,270 negatives
  • Billing1,483 · 23.7% · 13 apps
  • Performance892 · 14.2% · 13 apps
  • UX273 · 4.4% · 13 apps
  • Ads176 · 2.8% · 13 apps
  • Limits & caps80 · 1.3% · 13 apps
  • Accuracy54 · 0.9% · 13 apps
  • Sync & data9 · 0.1% · 7 apps

The tick marks the store-typical rate. A review can mention more than one theme, so these sum past 100%.

What Apple surfaces for “banking”

Position in Apple’s suggestions
1510
kbz
dupay
online
zito one mobile
cbe mobile
mobile
cibc mobile
bcf
pi
vr
fnb banking app
absa
ubs
ing
010203041
Countries

Is anyone looking for this?

What Apple and Google complete after banking apps, in their order.

Who they're for
teenskidsteens without parents16 year oldskids under 13teens under 18under 18minors
Google
banking appsbanking apps like chimebanking apps for teens without parentsbanking apps downbanking apps for teensbanking apps not workingbanking apps ukbanking apps on grapheneos
App Store
bankingbanking for teensfree online bankingmobile banking appmobile banking app for barksdale federal creditonline bankingbanking for kidsbmo online banking for business

Marked App Store phrases are searched, but no app in this market says them in its name. Audiences are what Apple and Google complete after “banking for” and “banking apps for”, with the query stripped.

Potential customers

People the apps here do not serve, and what they asked for.

  • Wants lesstoo many features 26 · just a basic one 5 · it used to be simpler 434
  • Shut out by device or contextiPad 2 · older devices 217

Counted in 1 to 4 star reviews. The small numbers are how many reviews named each thing. What they wrote is in the free trial.

Who’s in it

All 13 apps counted in this market · 2026-09-14.

Apps count as part of a market for 90 days after they last appear in it. Installs are Google Play's own count, last captured 2026-09-14. 11 of 13 apps have an Android listing we could match. A dash means we could not pair the two stores, not that the app is absent from Play.

What they charge, and what it costs them

Prices from Apple’s public pages; the share counts payment-mechanics language only.

AppMoney complaints
Chime® – Mobile Bankingfree6.1% of 442
Current - Mobile Bankingfree3.8% of 236
Cash Appfree2.6% of 490
Chase Mobile®: Bank & Investfree2.5% of 403
GO2bank: Mobile bankingfree2.5% of 280
Varo Bank: Online Bankingfree2.4% of 418
Venmofree2.2% of 1977
OnePay – Mobile Bankingfree2.1% of 383
Robinhood Bankingfree1.4% of 211
SoFi: Bank, Invest & Cryptofree1% of 293

Browse the apps behind these counts

Every app we count, with the complaint it runs furthest above the store’s typical rate.

Open the app library

Is there a market for a new banking app?

13 apps compete on this shelf, holding 9,133 App Store reviews. And the widest unfixed complaint, support, runs in 13 of 13 of them at 21.2% of negative reviews against 7.8% typical. Those are counts, not a verdict. The page shows what is unfixed, not whether to build.

What do users complain about most in banking apps?

1. Support: in 13 of 13 apps, 21.2% of negative reviews; 2. Login & auth: in 13 of 13 apps, 11.1% of negative reviews.

How many banking app reviews did App Imp count?

9,133 US App Store reviews across 13 apps, 6,270 of them negative. Counted on the 2026-09-14 snapshot, never estimated.

How this is counted

Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. A market rate is pooled across every app here; the store rate is the same count across 13,217 apps. A complaint is only called a gap when at least half the market carries it, at least 20 reviews are behind it, and the market’s rate is elevated above the store’s, the same cutoff used everywhere on this site, because a problem concentrated in one app is that app’s bug, and a problem every app on the store shares is nobody’s gap. This market has no full report yet, so the per-app notes are absent rather than estimated. The anger axis is counted either way: mean star of the reviews carrying each theme, from the same classifier as the counts above.